Refund policy

Refund & Return Policy

If you're not satisfied with your refurbished phone, we’re here to help.

Return Window

• Returns accepted within 7 days from delivery date.

Conditions

• Product must be unused, in original packaging with all included accessories.
• No returns for accidental or water damage, or user‑caused software issues.

How to Return

1. Email us at info@imobileworld.com or call 7044498424 within 7 days, quoting your order number.
2. Once approved, ship the item back to our service center (customer pays shipping unless item is faulty).
3. We inspect the return and notify you within 2 days.

Refunds

• Approved refunds are processed within 5–7 business days to your original payment method.

Warranty

All phones carry a 6‑month limited warranty. For hardware faults (excluding accidents), contact us to claim repair or replacement.

Questions? Contact us at info@imobileworld.com.